Pronouns: any. You can’t get it wrong

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Joined 1 year ago
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Cake day: June 9th, 2023

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  • You know how you make the expertise in a large organisation?

    You call for volunteers to run a pilot, move one team or a product to open source alternatives, learn what skills are needed in your tech people, what transition training is needed for staff

    Have the pilot group select the desktop environment, change it if the choice generates too many tickets

    Take that and roll it out more broadly, possibly aligned with new desktop hardware rollouts

    Add to the good - you get to know that the US government couldn’t lean on a single American company for access to your organisation’s secrets




  • It’s not all that bad. I’m sure there are as many youth keen to learn computers and they have easy access to all the tools they need to develop knowledge and skill

    It’s just as we have become more knowledgeable, more capable, the difference between us and the normal people seems incredible.

    But put us in an area needing different specialist knowledge and we’ll struggle like they do with computer technical stuff

    We speak jargon. They don’t know the words, or if they do they use them wrong.

    Also it sucks for us in IT work; when you are in an agile team and the manager two levels up doesn’t understand agile they do things like break up high performing teams (mine had been a team for four years - from the day the organisation decided to test agile) to share the people around so they can teach the others how to be high performing

    Had they read anything about agile, they would know that longevity of a team is a good predictor for performances — but they wouldn’t read about agile, it’s an IT technical thing



  • I’m fortnightly* helping some friends upgrade from win7 to more modern windows. They’re smart people, one’s an accountant, the other a school librarian. But since neither of their professions nor their hobbies are computer technical they need help

    They’re currently at the step “ring Microsoft to troubleshoot the licence”

    *They host the d&d game