botMB to Hacker News · 1 year agoSome companies think customers will accidentally cancel if it's too easygizmodo.comexternal-linkmessage-square1fedilinkarrow-up15arrow-down10file-text
arrow-up15arrow-down1external-linkSome companies think customers will accidentally cancel if it's too easygizmodo.combotMB to Hacker News · 1 year agomessage-square1fedilinkfile-text
minus-squareUncleClerk@aussie.zonelinkfedilinkarrow-up1·1 year agoThese companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for.
These companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for.