minus-squareUncleClerk@aussie.zonetoHacker News•Some companies think customers will accidentally cancel if it's too easylinkfedilinkarrow-up1·1 year agoThese companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for. linkfedilink
These companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for.